Solely 7% of customers who first work together with Ethereum will proceed to take action even after a yr, newest Token Terminal data on October 9 exhibits. This statistic signifies that roughly 93% of customers will cease utilizing the platform to switch tokens or deploy sensible contracts inside a yr. This implies that the platform (or its underlying expertise) remains to be perceived to be complicated, or customers may not be too keen to have interaction and work together.
Ethereum Is Struggling With Consumer Retention
Regardless of its clear lead and recognition, what may disincentivize customers from utilizing Ethereum shouldn’t be instantly clear. Token Terminal, an analytics platform, posted a graph exhibiting fast-falling curiosity over time based mostly on knowledge collected between August 2015 and October 2023.

Ethereum first launched in July 2015. Nonetheless, its builders have constantly enhanced the platform, making it extra performant, particularly emphasizing enhancing scalability.
The ledger is the primary to permit customers to launch decentralized purposes (dapps). These protocols are immutable and powered by sensible contracts in a usually safe atmosphere guided by globally distributed validators.
The distribution and decentralization of validators imply protocols launching on Ethereum, resembling Uniswap, are censorship-resistant. Ethereum is widespread due to Ether (ETH), its native forex, now the second most respected coin after Bitcoin. Past this, the chain anchors decentralized finance (DeFi), non-fungible token (NFT) actions, and others.
Scalability, Safety, And Complicated Consumer Interfaces Can Discourage Interplay
Whereas the prominence of Ethereum is clear, and billions of transactions are moved by means of the platform yearly, the community struggles with on-chain scalability. At peak, the blockchain can solely course of 15 transactions each second.
Subsequently, transaction charges are comparatively greater for the reason that demand for block house can be excessive. As of October 10, the community utilization price stood above 50%, which means extra customers demand a slot in each block house added to the Ethereum blockchain. The excessive demand interprets to extra charges than these noticed in competing networks like Solana or TRON, that are extra scalable.

The potential of excessive fuel charges dampening engagement could be one issue. A stage deeper, challenges associated to consumer interfaces, hacks of protocols deploying on Ethereum, and rising competitors, even from conventional purposes, would possibly clarify why customers are giving up or contemplating alternate options.
Customers depend on non-custodial wallets like MetaMask to immediately have interaction with the community. The necessity to obtain and set up a third-party software earlier than posting transactions or swapping can discourage some from continuing.
Characteristic picture from Canva, chart from TradingView